SOCIAL MEDIA MANAGER | DIGITAL CONTENT & BRAND SPECIALIST · Ojo, Lagos, Nigeria
Practical and versatile digital professional with hands-on experience in social media content creation, brand development, digital business support and customer engagement. I combine creative content skills, technical understanding and practical problem-solving to support business goals and improve customer engagement.
Create branded social media content and promotional materials for business awareness and marketing. Develop visual brand identity materials including logos, flyers and digital marketing designs. Plan content ideas and promotional messaging for Instagram, Facebook, TikTok, WhatsApp and LinkedIn. Support businesses with WhatsApp Business setup, catalogs and digital business presence.
Provided day-to-day computer, internet and customer support services in a fast-paced environment. Handled data entry, document preparation and online service requests. Supported customers with digital applications, online account processes and general internet-based issues. Managed multiple client requests while maintaining professional communication and service delivery.
Performed computer operations and customer support tasks. Maintained efficient workflow and service delivery. Assisted clients with technical issues and inquiries. Ensured high levels of customer satisfaction through effective communication.
Executed daily computer operations and provided customer support. Handled data entry and document management tasks. Supported clients with internet-related issues and inquiries. Maintained a professional and efficient service environment.
Conducted computer operations and customer service tasks. Managed data entry and online service requests. Provided technical support to clients in a busy environment. Ensured timely and effective communication with customers.
Developed the MannuelHQ Digital Services brand identity and service positioning. Created branded marketing content for WhatsApp, Instagram, TikTok and other digital platforms. Developed awareness campaigns, promotional posts, captions and customer communication systems. Designed structured WhatsApp Business service catalogs and promotional materials.
Technologies: Social Media, Brand Development, Digital Marketing
Created and improved visual brand identity and marketing consistency for business projects. Designed promotional flyers, product marketing designs and social media content. Developed content plans and captions for Instagram, Facebook, TikTok and WhatsApp. Ensured cohesive branding across all platforms and materials.
Technologies: Branding, Graphic Design, Content Creation
Supported WhatsApp Business setup and catalog organisation. Provided practical support for social media setup, online business tools and digital services. Assisted with mobile applications, online account processes, data-related and computer-based services. Ensured clients received comprehensive support for their digital needs.
Technologies: WhatsApp Business, Digital Services, Client Support